Privacy Policy

Last Updated: July 24, 2025

BAYZL operates this shop and website—including all associated information, content, features, tools, products, and services—to provide you with a personalized shopping experience (collectively, the "Services"). BAYZL is hosted on Shopify, which enables us to offer these Services. This Privacy Policy explains how we collect, use, or share personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy prevails regarding the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and sharing of your data as described herein.

What Personal Data Do We Collect or Process?

“Personal data” refers to information that identifies you or can be directly associated with you. We do not consider data that is collected anonymously or anonymized in a way that prevents identification to be personal data. Depending on how you interact with the Services, your location, and the applicable law, we may collect or process the following categories of personal data and any inferences derived from them:

  • Contact details – name, postal address, billing address, shipping address, phone number, and email address

  • Financial details – credit or debit card numbers, bank account information, payment confirmation, payment method, transaction details

  • Account information – username, password, security questions, account settings, configurations

  • Transaction history – items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, along with past transactions

  • Communications – information you provide when contacting customer support or otherwise communicating with us

  • Device details – device, browser or network connection, IP address, unique identifiers

  • Usage data – user behavior with respect to Services, browse patterns, frequency and timing

Sources of Personal Data

We may collect personal data from:

  • Directly from you – when you create an account, use Services, communicate with us, or voluntarily provide data

  • Automatically through the Services – via device data when using the Services or visiting the website, including cookies and similar tracking technologies

  • From service providers – third parties performing tasks like payment processing, analytics, fulfillment, hosting, and support on our behalf

  • From partners and other third parties

How Do We Use Your Personal Data?

Depending on your interaction with us, we may use your personal data to:

  • Deliver, customize, and enhance Services – fulfill contracts, process payments, manage orders, store preferences, send account notifications, facilitate returns/exchanges, and personalize product recommendations

  • Marketing and advertising – send promotional emails, SMS, postal mail, and show personalized online ads based on your activity (e.g. past purchases or browsing behavior)

  • Security and fraud prevention – authenticate user accounts, detect fraudulent/unauthorized activity, maintain secure environment, and ensure public safety

  • Communication with you – provide customer support and respond to inquiries in a timely manner

  • Legal compliance – comply with legal obligations, respond to authorities, manage investigations, enforce policies, and protect our rights or services

How Do We Share Your Personal Data?

In certain situations, we may disclose your personal data to:

  • Service providers (e.g. Shopify and others) – those supporting us in order fulfillment, hosting, analytics, support, shipping, etc.

  • Business and marketing partners – to facilitate targeted advertising and marketing services; marketing partners act in accordance with their own privacy policies. Depending on your jurisdiction, you may request that we not share data for marketing purposes.

  • When you request it or give consent – such as for order fulfillment or integration with social media/login tools

  • Affiliates or other entities within our group

  • In business transactions – such as mergers, acquisitions, legal requests, or for enforcement of our terms/policies

Relationship with Shopify

BAYZL’s Services are hosted by Shopify. Shopify collects and processes data about your use of the Services to deliver and improve those Services. Data you submit may be shared with Shopify or third parties located outside your country. Shopify may use information from our store, other merchants, and Shopify to provide advanced features like personalized advertising. Under certain circumstances, Shopify is responsible for data processing, especially with respect to advanced features. For more details, please see Shopify’s Consumer Privacy Policy and your rights under applicable laws.

Third-Party Websites and Links

The Services may include links to third-party sites not owned or controlled by us. We are not responsible for their privacy or security practices. Please review their policies before providing any information. Any information you share on social platforms or public areas may be visible to others.

Children's Data

Our Services are not intended for use by minors and we do not knowingly collect personal data from children under legal adulthood in your country. If you are a parent or guardian and believe your child has provided us with personal data, you may contact us to request deletion. We do not knowingly “sell” or “share” data of individuals under 16 as defined under applicable law.

Data Security and Retention

While we strive to protect your data, no security system is impenetrable. Data transmitted may be exposed to risk. We recommend not sharing sensitive data over insecure channels.

We retain your personal data based on factors like account management, legal compliance, contract fulfillment, and dispute resolution.

Your Rights and Options

Depending on your residency (especially within the UK or EEA), you may have these rights in respect of your personal data, subject to certain limitations:

  • Access/Information – request details of personal data held about you

  • Deletion – request erasure of your personal data

  • Correction – request correction of inaccurate data

  • Portability – request a copy of your data and, where applicable, transfer it to another service provider

  • Communication preferences – opt out of marketing communications anytime via unsubscribe links

  • Object or restrict processing – particularly relevant under privacy laws like GDPR

  • Withdraw consent – for processing based on consent; this does not affect prior lawful processing

You may exercise these rights via features in the Services or by contacting us using the contact details below. Identification may be required. You also have the right to authorize a representative to act on your behalf.

Complaints

If you have concerns about how we handle your data, you can contact us using the details below or file a complaint with your local data protection authority.

International Transfers

Your personal data may be transferred, stored, or processed outside your home country. When transferring outside the UK or EEA, we rely on mechanisms like EU Standard Contractual Clauses or equivalent legal safeguards, unless the destination provides recognized adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or regulatory requirements. Updated versions will be published here with a revised “Last Updated” date, and we will notify you as required by law.

Contact

If you have questions about our privacy practices or wish to exercise any of your rights, please contact us by phone, email at support@bayzl.eu, or by mail at:

Gewerbestraße 9, Eichstädt, 16727, Germany

We are the data controller of your personal data under applicable privacy laws.